Please Report the following:
Unauthorized/Suspicious Transaction that have taken place, on any of the GSC Bank Electronic Payment Channels.
In Case of any Theft/Loss:
1. ATM Card Number & Your linked Account Number.
2. For Mobile banking – Registered Mobile Number of the Lost Phone.
Note: Before notifying us, please double check that it’s not a transaction you might’ve simply forgotten.
Security Tips
- Do not reply to any email, if you receive an e-mail claiming to be from GSC Bank regarding updating or asking for any sensitive account information like PIN, password, account number, etc.
- If you notice any spoofed (duplicate/unofficial) GSC Bank website, please inform us by filling out the above form with the necessary details.
- To report unauthorized transactions in your account.
Do’s:
- Give your user id and password only at the authenticated login page.
- Provide your personal details over the phone/Internet only if you have initiated a call or session and the counterpart has been duly authenticated by you.
- Please remember that the bank would never ask you to verify your account information through an e-mail.
- Always log on to a site by typing the proper URL in the address bar.
Dont’s:
- Do not provide any information on a page that might have come up as a pop-up window.
- Never provide your password over the phone or in response to an unsolicited request over e-mail.
- Always remember that information like passwords, PINs, TIN, etc are strictly confidential and are not known even to employees/service personnel of the Bank. You should, therefore, never divulge such information even if asked for.
- Do not click on any link which has come through e-mail from an unexpected source. It may contain malicious code or could be an attempt to ‘Phish’.
